SALON POLICIES

Cancellation

Your appointments are very important to Hair by Nicole St.Pierre salon, it is reserved especially for you! Our schedules are dedicated to our guests and their needs, but when we have a no-show or last minute cancellation we cannot fill that appointment for another person.

As a result, we require at least 48 salon business hours notification via phone text message (561) 598-3435 or email: info@hairbynicolestpierre.com or online booking portal to cancel or reschedule an appointment.

Any cancellation, no-show or rescheduling less than 48 salon business hours of the original appointment time will be charged 50% for cancellations and 100% for same day or no-show to the card on file.

Should this happen more than once, it will prohibit you from scheduling future appointments with Hair by Nicole StPierre Salon.

Lateness

If you are over 15 minutes late for your appointment, we may have to reschedule your service if it cannot be completed in the remaining time frame. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 100% of the service scheduled.

Please note, Credit card on file is required in order to book your appointment. Thank you for understanding and I can't wait for our appointment together!

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